Important Information


Character Duties:

Our characters will interact with the birthday child and guests in order to ensure a great and memorable party experience for all.

Characters are not babysitters nor are they responsible for controlling the behavior of ill mannered children.

Parent Attendance:

We ask that the parent(s) of the birthday child please stay for the duration of the party to attend to possible needs of the children.


Payment:

Full payment before the event is required to book your characters.

We do accept checks and credit cards as methods of payment.

There is a $40 return fee for checks returned to us for NSF.

Cancellations & Rescheduling:

Your deposit is non-refundable.

If you need to reschedule for any reason, we will do our best to offer an alternative party date for your consideration.

Travel Fees:

Our price includes the travel fee for a 25 mile radius of Helotes, Texas.

Please inquire for details if our character goes beyond our travel radius.


Client Responsibilities:

All characters require access to an electrical outlet and enough space for all children to hold hands and make a circle.

One small table with seating for the princess and one guest may also be required for make-up session.

Pets:

As a courtesy of you party hostess and guests, please remove large pets from the party area, prior to our arrival.

Late Arrivals:

What happens if a guest arrives late? Because our parties are based on a schedule, they work best when all guests arrive on time. Those guests coming late may join the party at whatever point it has progressed to.

FOR EXAMPLE: The group has already completed the make-up session and has moved on to another activity, the late guest must skip the make-up and joins the activity at hand.

This is necessary in order to provide the least amount of disruption to the party. Your understanding and cooperation is greatly appreciated.


Client Obligations:

a. Provide a safe and clean area for all activities.

b. Remain near the party at all times.

c. Provide a gathering place for parents of the guests who wish to stay.

d. Provide a smoke-free environment. **Parties to go by Jo assumes no responsibility or liability for accidents or damages caused during your party. Your party host will work to ensure that your home and guests are treated in the most respectable manner.
** Parties to go by Jo is not responsible for allergic reactions to wearing any costumes or consuming any food or beverages before, during or after the party. It is the responsibility of the guest and/or guests’ parent or guardian to inform the client of any dietary restrictions.

Your payment along with signed contact are needed in order to reserve your date. Please contact us at [210] 688-9550 to confirm that your selected date is available. Gratuity & Tipping are greatly appreciated and never expected and always at your discretion. Our goal is to simply make your party a memorable one.


Check out our website www.partiestogobyjo.com to see all of the characters we offer. All are based on availability. Also check our Facebook page under photos to see our most recent parties.


Copyrights: Please note that our characters are not affiliated with Disney because we are unable to offer copyrighted characters. Our characters come from storybook fables that have been around longer than Disney that are not copyrighted. If our characters look similar to popular media characters, this is because companies such as Disney often embellish on the original intended design of a character from these same fairytale. It is important to us to make sure that your child has a realistic looking princess at your party however we cannot offer copyrighted designs of any kind. We can only serve customers who understand that we don’t offer copyrighted characters. If you NEED a copyrighted character, please contact the original copyright holder.